A polished return process.

Return Window

We offer returns within 30 days of purchase for a refund, provided the item is eligible and returned in new condition. For orders purchased between November 1 and December 31, 2025, the extended holiday return window allows eligible returns through January 31, 2026.

Return Eligibility

• Products must be returned in new condition.
• Products damaged as a result of misuse are not eligible for return.
• Final Sale items are not eligible for return.
• Replacement parts are not eligible for return.
• Gift sets and Switch Kit sets must be returned in full to be eligible for a refund.
• Returns sent without prior authorization may be refused or discarded.

How to Start a Return

Contact us at support@t3micro.cc with your order number, email address used at checkout, item name, and reason for return. We will review your request and provide next steps if the item is eligible.

Return Shipping

Original shipping charges are not refundable unless the return is the result of our error. If a prepaid return label is offered and used, a $13.50 label fee may be deducted from the refund. You may also be responsible for return shipping costs if you choose your own carrier.

Refund Timing

Please allow approximately 1-2 weeks for return processing after the returned item is received and inspected. Once the refund is processed, it may take an additional 3-5 business days for the refund to appear on your original payment method, depending on your bank or payment provider.

Exchanges

We do not process direct exchanges. If you need a different item, return the eligible item and place a new order.